Last Updated August 2, 2021

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SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

SHIPPING RATES & DELIVERY TIMES

Orders above $100+ receive complimentary ground shipping. 

 

Ground Shipping (3-5 business days) - $7.00

Two Day Shipping (2-3 business days) - $15.00

Overnight (1-2 business days) - $20

 

• Overnight delivery is only available for orders with delivery addresses within the continental United States.

• Delivery delays can occasionally occur.

• We do not deliver to P.O. boxes or APO/FPO addresses

• We do not deliver to Alaska or Hawaii

• We do not deliver internationally

• We may choose to use UPS, USPS, FedEx, or DHL for our courier

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You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.

The tracking number will be active within 24 hours.

 

DAMAGES

If your order arrives damaged, please contact us at info@prestonandharrison.com or call customer care at 855-688-0328 within 24 hours of receipt.